Our founders, Tamara Loehr and Natalie Nichols have been leveraging offshoring for 15+ years to build and exit companies. When they initially toured the Philippines, they were horrified at the exploitation and corruption. They were also underwhelmed at the lack of on-the-ground support and guidance.

‘BPOs were simply babysitters who time clocked our staff. We refused to pay an ongoing premium for this,” Natalie explains.

“Traditional offshoring often grapples with an alarmingly high churn rate, which ultimately doesn’t serve your business and has led to the failure of many offshoring endeavors,” said Tamara Loehr, co-founder of Concertina. This led them to create their own Ethical Global Resourcing company, Concertina, which is now an employee of choice in the Philippines. Our commitment extends beyond industry norms and legal requirements. We provide an in-house mental fitness program, a Hardship Relief Fund, Medical Benefits extended to both team members and their children, and structured career and wealth-building opportunities.

Plus, we have giving embedded in every workday with our ‘Work 1, Give 1’ pledge. For every day of work, you provide a team member, it creates 1 impact to the United Nations Sustainable Development Goals (SDGs). Click here to view our impact to date. When you combine these initiatives with our best practices, you can finally achieve success in your offshoring endeavors.