Staffing Coordinator

We are seeking a Staffing Coordinator to serve as the front line of a fast-moving staffing services team. This role is the first point of contact for applicants, field employees, and client inquiries — keeping the application pipeline moving, the applicant database accurate, and every job order documented and communicated without delay.

The ideal candidate has a strong administrative backbone, thrives on high call and email volume, and is comfortable working against tight response-time standards. Experience with applicant tracking systems and a genuine enjoyment of working with people are essential to succeeding in this position.

Job Responsibilities:

• Answer, screen, and direct incoming calls promptly, ensuring minimal calls roll to voicemail during business hours.
• Relay applicant, employee, and client communications to the appropriate team members immediately upon receipt.
• Receive and assist applicants and field employees, directing them through the appropriate intake process.
• Check in applicants and enter availability into the computer system.
• Initiate the application process and coordinate applicant flow through application and interview stages.
• Process new website applicants and online job posting respondents within one business day of receipt.
• Make initial contact with all applicants no later than two business days from application.
• Conduct thorough criminal background checks and enter results within 48 hours of interview.
• Maintain working knowledge of all open job orders and flag qualified interested candidates to Staffing Specialists.
• Maintain the applicant tracking database, including new entries, post-offer onboarding, and record amendments.
• Record new job orders, enter them into the system and tracking spreadsheet, and communicate to the team within one hour of receipt.
• Fulfill job orders by contacting applicants, emailing bios and resumes to clients, and scheduling interviews.
• Provide clients with job fill status updates a minimum of every other day.
• Coordinate post-offer onboarding, including hiring documents, safety and harassment training, drug testing, and customer orientation.
• Enter, edit, and close placements in the system.
• Communicate attendance matters and employee call-offs to Staffing Specialists and clients within established time windows.
• Assist with monitoring employee performance and attendance, and prepare written warnings and separation notices as needed.
• Support disciplinary activities, including delivery of verbal and written warnings.
• Scan, attach, file, and archive onboarding, separation, and disciplinary paperwork on a consistent schedule.
• Coordinate random and walk-in drug testing, and administer client-specific job-related assessments.
• Issue skills assessments, review scores, and prepare score summary documentation.
• Maintain current versions of all business forms and support general office administrative tasks.
• Participate in candidate recruitment efforts across job fairs, internet channels, and other media.

Qualifications:

• At least 5 years of relevant experience in staffing coordination, recruitment support, HR administration, or a related field.
• Prior experience supporting US-based clients, applicants, or operations.
• Working knowledge of applicant tracking systems and recruitment databases.
• Proficiency in Microsoft 365 tools (Excel, Word, Outlook, Teams).
• Excellent verbal and written communication skills with a professional phone presence.
• Strong organizational skills and the ability to manage high volumes of data and detail accurately.
• Ability to remain focused, effective, and courteous under pressure.
• Proven ability to handle confidential and sensitive information with discretion.
• Strong interpersonal skills and a collaborative, team-oriented mindset.
• Adaptability to shifting priorities in a fast-paced environment.
• Bachelor's degree or equivalent work experience preferred.
• Experience with AviontéBOLD or similar staffing platforms preferred.
• Background in light industrial or high-volume staffing preferred.

Requirements:

• Updated Resume/CV.
• Ability to work in a fast-paced, dynamic environment.
• Reliable internet connection and personal computer.
• UPS/battery backup to ensure continuity during power interruptions.

Benefits:

• Competitive salary with performance-based incentives.
• WFH set-up
• Opportunities for career advancement.
• HMO coverage for employee and immediate family members.

Join our team now and be part of the top 1% talent in the Philippines!