Operational Excellence & Process Improvement Specialis

We are seeking an Operational Excellence & Process Improvement Specialist to document, improve, standardize, and sustain critical business and project-delivery processes. This role combines Lean Six Sigma discipline, process documentation, stakeholder facilitation, and responsible use of AI tools to accelerate knowledge capture without sacrificing quality.

Ideal candidate has 5+ years in operational excellence, continuous improvement, or process engineering with demonstrated Lean/Six Sigma application. You will work embedded with the operations team, focusing on Budget & Forecasting, RFIs, Submittals, Contracts, and Field Reports.

Job Responsibilities:

• Facilitate discovery sessions with leaders to understand current processes, handoffs, and pain points.
• Translate tacit knowledge into clear process maps, workflows, SIPOCs, and decision points.
• Review existing SOPs and identify gaps, duplication, and key-person dependencies.
• Apply Lean Six Sigma methods including DMAIC, root-cause analysis, and waste identification.
• Design future-state workflows improving clarity, cycle time, quality, and accountability.
• Develop SOPs, work instructions, process maps, job aids, checklists, and RACI matrices.
• Use AI tools responsibly to accelerate documentation with required human validation.
• Validate procedures through walkthroughs, pilots, and user acceptance.
• Support rollout, training, and adoption to ensure documented procedures become operating standard.
• Establish control plans, audit checks, and escalation triggers.
• Measure adoption and lead corrective action when needed.
• Document Budget & Forecasting, RFIs, Submittals, Contracts, and Field Reports.
• Define measurable outcomes, ownership, and controls.

Qualifications:

• Minimum 5+ years in operational excellence, process improvement, or related discipline.
• Demonstrated Lean and Six Sigma methods in real operating environments.
• Green Belt certification or equivalent; Black Belt preferred.
• Strong facilitation and interviewing capability.
• Strong process-mapping and technical-writing skills.
• Ability to define measurable outcomes and controls.
• Excellent written and verbal English.
• Ability to work U.S.-aligned night-shift hours.
• Construction, engineering, or project-based industry experience preferred.
• Understanding of general-contractor workflows preferred.
• Familiarity with Procore, Bluebeam, Visio, or comparable tools preferred.
• Experience using AI tools for knowledge capture preferred.

Requirements:

• Updated Resume/CV.
• Ability to work in a fast-paced, dynamic environment.
• Reliable internet connection and personal computer.
• UPS/battery backup to ensure continuity during power interruptions.

Benefits:

• Competitive salary with performance-based incentives.
• WFH set-up.
• Opportunities for career advancement.
• HMO coverage for employee and immediate family members.

Join our team now and be part of the top 1% talent in the Philippines!