Mechanical Engineer Technical Documentation Specialist
Concertina is seeking a Mechanical Engineer Technical Documentation Specialist for our client in the industrial equipment and manufacturing industry. This role involves developing, maintaining, and automating technical documentation and quoting workflows for industrial laundry, water treatment, and wastewater systems. The ideal candidate has strong skills in Salesforce automation, Excel macros, and technical writing, and is experienced in process documentation for ERP, CAD, and production systems. You’ll work remotely from the Philippines, collaborating daily with U.S.-based teams.
Job Responsibilities:
- Automate quoting workflows using Keyence software, Excel templates, and Salesforce.
- Manage configuration libraries and digital documentation for sales and engineering.
- Build, test, and maintain Salesforce automations (flows, triggers, process builders).
- Create high-quality technical manuals, SOPs, installation guides, and troubleshooting documents.
- Document manufacturing and assembly processes to support future ERP and CAD integration.
- Implement document generation, version control, and revision tracking automations.
- Collaborate with engineering, sales, and quality teams to align automation tools with standards.
- Contribute to ERP migration by mapping and documenting systems and workflows.
- Produce visual documentation including diagrams, process charts, and video tutorials.
Qualifications:
- Bachelor’s degree in Engineering Technology, Information Systems, Technical Communication, or a related field—or equivalent experience.
- At least 5 years of experience in technical documentation and automation.
- Strong proficiency in Salesforce (flows, templates, automations) and Excel (macros, VBA).
- Experience with Keyence or other configuration/automation tools preferred.
- Familiarity with industrial equipment, manufacturing processes, and SOP development.
- Excellent written, visual, and organizational communication skills.
- Previous exposure to ERP systems and document control is a plus.
- Able to work independently and cross-functionally in a remote, fast-paced setup.
Requirements:
- Updated Resume/CV.
- Reliable internet connection and personal computer setup.
- UPS/battery backup for uninterrupted work.
Benefits:
- Competitive salary with performance-based bonuses.
- Remote work flexibility.
- Career advancement in a high-impact role.
- HMO coverage for you and your immediate family members.
Be part of our client's mission to automate and elevate technical processes—apply now and join the top 1% of talent in the Philippines!
