Charter Coordinator

We are seeking a Charter Coordinator to support the Charter Retail Broker by managing administrative activities related to the entire yacht charter process. This role is essential to ensuring the smooth flow of client communications, coordinating inventory promotion and marketing, managing documentation, and maintaining operational records that keep charter operations running efficiently.

The ideal candidate will have 3+ years of experience as a PA or Charter Assistant, with exceptional organizational skills, attention to detail, and proven ability to manage multiple clients, tasks, and personalities simultaneously. You will be self-motivated, well-presented, and capable of working independently while supporting a charter team managing complex bookings and client relationships. Experience in the yachting industry is preferred, and bilingual capabilities are a plus.

Job Responsibilities:

• Coordinate with the design team to create charter presentations and itineraries.
• Prepare charter details and work on contracts for the charter department.
• Compile monthly Charter Client e-blasts and promotional communications.
• Set up mailings for clients and prospective charter guests.
• Help the charter team with day-to-day charter activities and inquiries.
• Assist charter brokers in general tasks to generate new business and ensure top service levels.
• Assist charter brokers in dealing with clients, captains, charter managers, yacht agents, and ports.
• Assist charter brokers with pulling market data from yachting MLS systems.
• Answer the telephone, meet and greet clients and prospective clients when required.
• Help arrange travel plans and accommodation for charter guests and team members.
• Work in close collaboration with the marketing department on promotional activities.
• Work in close collaboration with the accounting team on financial and contractual matters.
• Support the marketing team by editing, organizing relevant information, and coordinating with design team.
• Prepare customized marketing presentations, marketing plans, flyers, and collateral.
• Assist in planning charter shows and events (Barcelona, Antigua, etc.).
• Draft letters, review documents, and materials for accuracy and compliance.
• Maintain upkeep of charter and client databases for accuracy and completeness.
• Perform miscellaneous duties as requested by charter brokers and management.

Qualifications:

• Minimum 5+ years of experience as a PA or Charter Assistant.
• Excellent organizational skills with ability to manage multiple clients, tasks, and personalities.
• Strong written, verbal, and presentation skills.
• Self-motivated and high achiever with drive to succeed.
• Ability to work on own initiative.
• Ability to think ahead and anticipate needs before they arise.
• Ability to follow precise procedures and processes.
• Excellent organization and time management skills.
• Attention to detail and deadlines.
• Ability to maintain a high level of confidentiality at all times.
• Ease in interacting with people and handling teamwork.
• Well-presented and businesslike demeanor.
• Advanced proficiency in Microsoft Word, Excel, Outlook, Adobe (Basic Photoshop, PDF), and Internet.
• Excellent grammar and typing skills.
• Advanced problem-solving skills.
• Working knowledge of yachting MLS systems and tools.
• Experience in the yachting industry is preferred.
• Bilingual capabilities are preferred.
• Flexibility and availability for yacht shows and company events.

Requirements:

• Updated Resume/CV.
• Ability to work in a fast-paced, dynamic environment.
• Reliable internet connection and personal computer.
• UPS/battery backup to ensure continuity during power interruptions.

Benefits:

• Competitive salary with performance-based incentives.
• WFH set-up.
• Opportunities for career advancement.
• HMO coverage for employee and immediate family members.

Join our team now and be part of the top 1% talent in the Philippines!